GC
Gail C

1 reviews | Active since Apr 2011

16 Jul 2024, 11:02

Bad Customer Service

I am sad with Vodacom service received and disappointed in myself for making Vodacom my no.1 service provider.Seems being a loyal customer really doesn't count.In all my years of being with Vodacom this is the first time I feel it's time to make that change as Vodacom don't seem to be there for their customers.

0
Replies (1)
Vodacom
Vodacom's reply16 Jul 2024, 12:06
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team