TT
Thabelo T
1 reviews | Active since Jan 2023
01 Mar 2023, 23:45
Bad customer service
On the 17th of February 2023 all of my vodacom Iines where closed,I then called customer care on the 21st of February to make a payment arrangement so that my lines can be opened the person I spoked to to me that they will be opened after two days however they are going to be on prepaid. Please assist
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Vodacom's replyOfficial
02 Mar 2023, 08:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply02 Mar 2023, 08:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team