cC
carlapaxton C
1 reviews | Active since Jun 2017
13 May 2020, 13:33
Bad Customer Service
Spoke to a consultant to update banking details to deduct monthly... Consultant was very rude, she did not seem helpful at alI i felt like I was bothering her for phoning in. very unprofessional
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Vodacom's replyOfficial
13 May 2020, 13:47Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 May 2020, 13:47
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team