HN
Hendrina N
1 reviews | Active since Jan 2021
06 Jan 2021, 14:58
Bad customer service
I have 4 contracts that ecpired that I am struggling to cancel since June 2020. Spoke to various people that promise to cancel it but every month they still deduct almost R700 from my account. Very bad service. They promise to phone back but never do.
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Vodacom's replyOfficial
07 Jan 2021, 07:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Jan 2021, 07:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team