LT
Lucile T
1 reviews | Active since Apr 2018
17 Aug 2023, 13:04
Bad customer service
I added a contract on my profile and called and returned with 14 days. Vodacom never picked it up. and now they are billing me for the extra contract. i am still waiting for them to come back to me
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Vodacom's replyOfficial
17 Aug 2023, 13:28 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Aug 2023, 13:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team