SJ
Shanna J
1 reviews | Active since Nov 2018
22 Oct 2020, 09:07
Bad customer service
Really the worst service ever. I have been phoning vodacom since September as my father was retrenched we asked for a cancelation on contract and they gave us a premature cancelation. To this very day contract is still active and was not canceled even after payment was made. This is sickening for a well known service provider to give such bad customer service.
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Vodacom's replyOfficial
22 Oct 2020, 11:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Oct 2020, 11:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team