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nwabisa N
1 reviews | Active since Dec 2013
22 Jan 2022, 17:58
Bad Customer Service
I don’t understand why win vouchers and at the Shop and Online it say invalid,while when I query that I Told the voucher is Active and there’s nothing you can do about it. How can all 5 Vouchers from 2 different phones be invalid???? While you say are Active. Stop this nonsense if you can’t give proper response to clients.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
23 Jan 2022, 10:31Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 Jan 2022, 10:31
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
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nwabisa N's updateReviewer Update
25 Jan 2022, 12:53Till to date no consultant contacted me and vodacom have nerve to ask for my review.
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nwabisa N's update25 Jan 2022, 12:53
Reviewer Update
Till to date no consultant contacted me and vodacom have nerve to ask for my review.
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nwabisa N's updateReviewer Update
27 Jan 2022, 16:43How did you try to make contact with me???? Which number did vodacom try to contact me on???? I was told to wait 72 hrs and I’m still waiting for those hrs. STOP LYING IM NOT A FOOL
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nwabisa N's update27 Jan 2022, 16:43
Reviewer Update
How did you try to make contact with me???? Which number did vodacom try to contact me on???? I was told to wait 72 hrs and I’m still waiting for those hrs. STOP LYING IM NOT A FOOL