KB
King B

1 reviews | Active since Jun 2021

30 Sept 2024, 13:55

bad customer service

My phone is ****** and i need the help from vodacom customer service, but they make me speak with the machine that is not programmed to answer simple questions...... what is going on this people...mxm

0
Replies (2)
Vodacom
Vodacom's reply30 Sept 2024, 14:03
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
KB
King B's update01 Oct 2024, 12:56
Reviewer Update
you rep**** on my review yesterday.... even now no one has contacted me.....
i think this was just a lie to make be at easy....