CM
Charmaine M

1 reviews | Active since Oct 2012

26 Jan 2025, 07:13

Bad customer service

I am still waiting for them to send a courier to pick up the phone since last year and their busy deducting money from my bank account

0
Replies (2)
Vodacom
Vodacom's reply27 Jan 2025, 07:41
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
CM
Charmaine M's update27 Jan 2025, 16:51
Reviewer Update
I am still waiting for someone to call me back but the full debit order will still go off with no fail but the service is pathetic