Bad customer service by Vodacom SA

Vodacom locked my phone on 25 June 2005 regardless of a payment I made on 24 June 2005. They kept it locked even after numerous phone calls I made to them. I spent over seven hours without a phone.

I unfortunately had a tyre burst on the highway and could not reach my family or insurance doe assistance.

They look the line and even deny you as a client access to contact their customer services to resolve the issue.

I eventually got assistance seven hours later on the 25th June 2005.

They have once again locked my line, I now again cannot call out.