mM
madelein M
1 reviews | Active since Oct 2012
28 Jun 2022, 10:40
Bad customer service by Vodacom
I logged a complaint about 2 weeks aho but nobody phoned me as promised. My name appears on ITC with instalment of R184..i do not have a contract with vodacom for almost 5 years. Please investigate and advise soonest. Please contact me on ***
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Vodacom's replyOfficial
28 Jun 2022, 11:56Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 Jun 2022, 11:56
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team