CT
Charl T

1 reviews | Active since Aug 2018

19 Aug 2018, 11:48

Bad Customer service by Vodacom

My new out of box damage phone ordered online: Why does the online warehouse have to organize Ram couriers to pick up phone and have no phone for 5 to 14 working days...... Customer service is that a client needs to be help immediately. Why can't I go to any Vodacom shop and get a new device.... I think the Billions spend on Customer service is money wasted....

0
Replies (1)
Vodacom
Vodacom's reply19 Aug 2018, 19:51
Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will NOT contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team