TM
Thabo M
1 reviews | Active since Oct 2020
29 Jan 2026, 16:44
Bad customer service
Vodacom have a bad habit of not honouring a agreement when a person takes a contract with them they do not debit and then they hand it over to their lawyers but they don’t state why they didn’t honour the agreement of the contract by debiting
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Vodacom's replyOfficial
30 Jan 2026, 11:33 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Jan 2026, 11:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team