BAD CUSTOMER SERVICE

I called Vodacom customer care and talked to Sanelisiwa Mahlasela. She was never interested in helping, she sent me to another department and then that department sent me back to her department and the lady that answered managed to help. This is bad customer service guys. And I’m still complaining about an ISSUE I’ve been experiencing from last year May and the issue has not been resolved even now. Worse part they want to charge me for a problem that was created by one of their consultants not me.