Bad customer service at Vodacom

Item: Vodacom
Rating: 1
Author: Rene R

After numerous phone calls and emails still no word from Vodacom. I have been billed incorrectly for months no one has assisted me. Totally disgusting.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

07 Jan 2020, 09:47

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply07 Jan 2020, 09:47

Official