bM
busisiwe M

1 reviews | Active since Jul 2017

01 Dec 2020, 13:42

BAD CUSTOMER SERVICE AT VODACOM BAYWEST NEXT TO GAME STORES BY Mareica

Mareica from Vodacom Baywest Port Elizabeth near Game stores, this woman needs a training for customer service, besides that she just has no manners at all. She is rude, and disrespectful and then she will tell you "I don't know anything my dear cause I sit at the back" I hope get stuck at that back for a long time, no company needs a representative like you. This is so disappointing because i got a good service from the people who serve in front when i was visiting their shop. They must take this Mareica lady away from the phone yhooo!! I have never experience such rudeness and the bad thing is that I have already bought their product, and I was asking for part of it which I paid for but I haven't received because they ddnt have it that time. Only if I knew, I would've gone somewhere else.

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Replies (1)
Vodacom
Vodacom's reply01 Dec 2020, 13:57
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team