AS
Andre S

1 reviews | Active since Jan 2017

04 Jan 2017, 10:39

Bad customer Service and won't cancell contract

<p>Hi</p> <p> </p> <p>We have moved our cellphone contract to Cell C in August with the number ********** 900. We cancelled our contract with vodacom, but the debit order is going of each month. It is 4 months after we moved our cellphone contract and we are still not getting vodacom to stop the contract. We would like vodacom to cancell the contract and pay or money back.</p> <p> </p> <p>Thanks</p> <p>Roux </p>

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Replies (1)
Vodacom
Vodacom's reply04 Jan 2017, 10:54
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team