Bad customer service and poor process

Im not impressed, im so disappointed with the service i received. This is happening for the second time. My order being returned back to vodacom by skynet courier with no communication from both sides was such a huge disappointment. I regret canceling my fibre for the poor service im currently receiving. Second week now with no connection only to be told that its cancelled because vodacom gave skynet incorrect contact number and i must reorder. Im so ****ed and unhappy 😡