FR
Francis R
1 reviews | Active since Nov 2025
28 Nov 2025, 19:17
Bad customer service and no transparency.
Waiting more than 5 weeks for a IPhone 17. Every week I call and get told to 14 days. I even tried to cancel the deal now and the agent dropped the call.
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Vodacom's replyOfficial
30 Nov 2025, 19:56Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Nov 2025, 19:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team