Bad Customer service and no assistance from the team

The Fibre still showing no connection. Yesterday we called the vodacom Fibre number and we were told that the technicians will come but till now no call no technician from vodacom. So dissapointed we cancelled our mtn wifi thinking the vodacom Fibre is better as per Ur sales agents and we regret

What is the process to cancel the Fibre since we not getting any assistance from u guys

There is a page here on fb customers having same issues with your Fibre we will be billed for something we only used for 15hours month end. My mistake was not checking reviews before taking the contract

No response from the Facebook team , tried to message but no luck

Please call me on the below number ***

Regards

Tumi