BAD CUSTOMER SERVICE AND *****ING MONEY FROM MY ACCOUNT

WHAT A TERRIBLE SERVICE FROM VODACOM AND THEIR UNTRAINED CUSTOMER SERVICE LINE. WE HAVE BEEN LOYAL CUSTOMERS FOR OVER 15 YEARS WITH MY HUSBAND, NOW ITS TIME TO COMPLETELY LET GO. 1. I LOST MY JOB BECAUSE OF VODACOM CONNECTION (NOW ITS TIME I TAKE LEGAL ACTION) 2. I CANCELLED WITH VODACOM FIBRE LAST MONTH AND I WAS TOLD NO DEBIT ORDER WILL GO THROUGH AFTER I CALLED THOUSAND TIMES AND THEIR UNTRAINED UNPROFESIONAL CALL CENTRE LADDIES WERE RESPONDING HOWEVER THEY FELT AND IF I INSIST FOR ANSWERS, THEY WERE DROPPING CALLS. 3. I WAS BILLED TWICE FOR SOMETHING I DID NOT USE. 4. SINCE I CANCELLED FIBRE I TRIED THEIT FLTE ROUTER WHICH ALSO DIDNT WORK AND I RETURNED IT IN LESS THAN 10 DAY. I WAS THEN REFUNDED BUT INSTEAD OF GIVING BACK MONEY TO MY ACCOUNT IT WAS CREDITTED TO VODACOM ACCOUNT, WHICH THEY DIDNT GET APPROVAL FROM ANYONE. 4. YOU NEED TO INVEST ON YOUR CALL CENTRE QUALITY CHECKS, THOSE LADDIES ARE RUINING YOUR SERVICES,

IM SO ****ED AT THIS MOMENT WITH THIS ******* OF VODACOM. I DEMAND ALL MONIES YOU HAVE TAKEN FROM MY ACCOUNT AND IM OPENING A CASE TODAY IF THIS ISSUE IS NOT RESOLVED BY 13:00 IM TIRED OF YOU GUYS EVERYDAY I SPEND MORETHAN 5 HOURS CALLING YOU WITH NO RESOLUTION