CC
Cora C
1 reviews | Active since Dec 2018
19 Jun 2020, 23:10
Bad customer service and experience
I have been trying to contact customer service for two solid weeks now, nothing. All the avenues used have been unsuccessful. The APP for self service is so user unfriendly.
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Replies (1)
Vodacom's replyOfficial
20 Jun 2020, 11:19Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply20 Jun 2020, 11:19
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team