CG
Colleen G
1 reviews | Active since Jan 2018
31 Aug 2022, 09:37
Bad Customer Service
Vodacom refuse to fix my fiber line that they didn't installed correctly. They didn't put it in the ground. All pipes was outside where kids play and the dog is. Now that the dog bit the pipe broken they telling me why didn't i report the installation before hand.
They now telling me to pay R1500 for their bad installation. How can I pay for something that wasn't my faulty? I will not recommend anyone to get fibre from Vodacom
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Vodacom's replyOfficial
31 Aug 2022, 10:04Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Aug 2022, 10:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team