SM
Sihle M
1 reviews | Active since Sept 2012
24 Feb 2021, 18:07
Bad Customer Service
I called Vodacom to cancel my data contract due to financial constrains. The agent by the name on Kolsnir was very rude to me, then I requested the reference number for the call she said I won't get it.
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Vodacom's replyOfficial
25 Feb 2021, 07:37Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Feb 2021, 07:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team