KK
Kgothatso K
1 reviews | Active since Jul 2022
20 Jul 2022, 09:47
Bad Customer service
I recently lost my phone on Sunday and sent all the necessary claims. But after they took so long to respond I went to Vodacom and they told me my claim was declined without stating any reason.
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Vodacom's replyOfficial
20 Jul 2022, 14:48 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Jul 2022, 14:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team