DB
Desray B
1 reviews | Active since Dec 2022
28 Dec 2022, 09:04
Bad customer service
Good day. I've got a oroblem with my vodacom acc. I phoned them the first time by the 10th of October to sort out two of my cell phone nrs my acc that time was not in arrears. Now that my account is in arrears they don't want to help me. Im fed up icant pay the e bill. I did make se a payment arrangement but still its going to take me for ever to bring the acc up to date. How can u assist me
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Vodacom's replyOfficial
28 Dec 2022, 09:37 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Dec 2022, 09:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
DB
Desray B's updateReviewer Update
28 Dec 2022, 10:34Thank you. Vodacom need to sort out thos ****. The account wasnot in arrears the time i phones them and ssid theybwill fix this problem
DB
Desray B's update28 Dec 2022, 10:34
Reviewer Update
Thank you. Vodacom need to sort out thos ****. The account wasnot in arrears the time i phones them and ssid theybwill fix this problem