DM
Daniel M
1 reviews | Active since Mar 2018
05 Aug 2021, 12:28
Bad customer service
On Tuesday 03 August 2021 I bought an airtime of 75 via my Absa banking app , the airtime was not credited on my no +***6. I called vodacom and I was told to wait 1 to 24 hours, up until today I haven't received the airtime and I'm taken from pillar to post, I can't make calls now because I don't have the airtime. This is pathetic.
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Vodacom's replyOfficial
05 Aug 2021, 14:02Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Aug 2021, 14:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team