mP
marcello P
1 reviews | Active since Dec 2021
07 Aug 2022, 17:51
Bad customer service
Hi recently restated my fibre account and was told it would take 3 to 4 hours which I am waiting after multiple calls to their call centre and being told it will take another 3 + hours
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Vodacom's replyOfficial
07 Aug 2022, 22:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Aug 2022, 22:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team