SR
Selinah R
1 reviews | Active since Oct 2018
28 Sept 2021, 08:57
Bad customer service
I have a cellphone contract with vodacom, since i went on maternity leave i was paying my installment cash i pay my installment every month but i'm always complain to vodacom about extra R100 for bounced debit order i had enuf of vodacom, i called them few weeks back to tell them to cancel that extra R100 because i paid my account but until today the haven't reversed de extra R100.
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Vodacom's replyOfficial
28 Sept 2021, 10:56Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Sept 2021, 10:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team