Bad Customer Service
<p>on the 30.04.16 @ 9:33am I called Vodacom Customer Care, regarding billing / allocation of the data and I spoke to Kgomotso who promised to log a call and I was provided with a ref number 1-*** then later on given this one ***, and I was told that someone will be calling me, to date I have had no feedback from Vodacom. Now Vodacom / Kgomotso my query is still not resolved and I am still waiting for someone to get back to me this year if you don’t mind please am sure it’s not too much to ask for?</p>
Dear Client.
As discussed, I explained the charges and activated a 1GB data bundle as a gesture for the delay and inconvenience caused.
Kind regards
Rashieda
Vodacom Customer Care
Dear Client.
As discussed, I explained the charges and activated a 1GB data bundle as a gesture for the delay and inconvenience caused.
Kind regards
Rashieda
Vodacom Customer Care