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Muanalo M
1 reviews | Active since Apr 2021
11 Apr 2021, 16:07
Bad customer service
I have a contract that I've already paid up and I've asked them to cancel the contract they promised me to cancel but still they are debiting money from my account, even if u listen to our conversation coz u said all calls are recorded u can hear all our conversations.
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Replies (2)
Vodacom's replyOfficial
11 Apr 2021, 20:36 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Apr 2021, 20:36
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Muanalo M's updateReviewer Update
11 Apr 2021, 20:41Thanks
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Muanalo M's update11 Apr 2021, 20:41
Reviewer Update
Thanks