MP
Martie P
1 reviews | Active since Feb 2013
12 Apr 2024, 04:48
Bad customer service
Good day This is regarding my Vodacom acc. In November last year n did make arrangements to pay my acc. I offered to pay the amount of R500 but they refused and told me to pay R750 the same happened in January, February and March. I am waiting for my inheritance to pay out so that I can settle my acc. Yesterday I went to Vodacom Vanderbijlpark just to find out my line was totally suspended. This is not on. Kind regards Martie
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Vodacom's replyOfficial
12 Apr 2024, 08:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Apr 2024, 08:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team