bad customer service

Item: Vodacom
Rating: 1
Author: sharon D

Still no response since my last review about vodapay, gave you a reference and everything, really bad customer service

Helpful (0)

Replies (2)

Vodacom's replyOfficial

05 Dec 2022, 10:15

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply05 Dec 2022, 10:15

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

sharon D's updateReviewer Update

05 Dec 2022, 11:15

same response every time but no assistance

sharon D's update05 Dec 2022, 11:15

Reviewer Update

same response every time but no assistance