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Nomsa M
1 reviews | Active since Jan 2022
17 Oct 2023, 13:06
Bad customer service
I’ve been trying to pay for an account and have it open but I’m unable to reach anyone to assist me. Tried calling, sending an email to subscriber collections, still no luck!!!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
17 Oct 2023, 14:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Oct 2023, 14:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
NM
Nomsa M's updateReviewer Update
27 Oct 2023, 08:24I’ve made payment of R606.41 to my account 2 days ago but my account is still locked.
Please assist.
Account number: I***-7
Please assist.
Account number: I***-7
NM
Nomsa M's update27 Oct 2023, 08:24
Reviewer Update
I’ve made payment of R606.41 to my account 2 days ago but my account is still locked.
Please assist.
Account number: I***-7
Please assist.
Account number: I***-7