BAD CUSTOMER SERVICE

Hi, I am a new client looking into taking out a contract at vodacom since it is a reliable network and affordable as well. However, when i called their contact center to find out more details on how to proceed and take out a new contract i spoke to a very unprofessional young lady and her name was Cindy.<br> I advised her that her line was breaking and i was having a bit of troubles hearing her, this is by the way a result of her pressing Mute on her side because the line went dead for a few seconds at a time. Before i could tell her my query she said she was going to transfer me to another department (which i never asked for her to do) this department would then assist me with my query (which i never told her).<br> so this generally makes me very skeptical about changing over to Vodacom because my 1st attempt as a \new customer\" was not what i was expecting at all. i then spoke to Chantelle and Scott who helped me and assured me all will be well, but the 1st experience still left a very sour taste in my mouth."