Bad customer service.

Item: Vodacom
Rating: 1
Author: Shalin S

I have tried several times to call Vodacom and when I get to a consultant, the call cuts off. They tried once to call back but it cut off again. Extremely disappointed. This is one of the leading telecommunications service provider and they can not have decent lines working.

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Replies (1)

Vodacom's replyOfficial

22 Feb 2022, 07:16

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply22 Feb 2022, 07:16

Official