TW
Tanya W
1 reviews | Active since Dec 2019
28 Dec 2019, 07:37
Bad customer service
It's more than 2 weeks that I struggle with Vodacom Fibre and slow internet speed.... Promise a technician or specialist will call... First SR no was closed without any feedback or anything.... 2nd SR is still open but no one is trying to assist????
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
28 Dec 2019, 10:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Dec 2019, 10:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team