1 reviews | Active since Jan 2021
BAD CUSTOMER SERVICE !!!
I am deeply disappointed with the service I recieved from Vodacom (South Africa). In June 2020 I went to enquire for a phone upgrade for an iPhone 11 and I was simply told they were out of stock. I asked to order and it was said iPhones are no longer made or designed therefore I can't. I accepted
Second week of December 2020 I went to collect a Vodacom December special brochure. I saw an iPhone 11 special which was R600 per month for 36 months . I was given the same response and told i can't order again yet the special was advertised. I was told again with bad attitude that I can't order.
The most upsetting thing is people around the area were able to order iPhones at the same store I couldn't. Yet my family has been using vodacom since 2010.
Vodacom Vryburg North West South Africa is a shame to great customer service in fact it must be shut down . What is the use ? I am very disgusted with the service I recieved and I'm switching to other network providers
Can my complaint please be attended as soon as possible ? I'd really appreciate that
Can my complaint please be attended as soon as possible ? I'd really appreciate that
