Bad Customer Service

theI have been experiencing a problem with Vodacom with BIS since yesterday (2/12/2015) I have loaded BIS but then couldn't receive the services that I have paid for, I called the customer care twice and was told that they are having technical problems but the matter will be resolved in 24 hours. I called again today (3/12/2015) at 08h27am to find out on why is the matter not resolved yet only to find an *********** fool called ASIPHILE that couldn't help me the girl couldn't give me a chance to listen to what i am saying kept on interrupting me and told me that the BIS will work on Saturday eventually hung up on me. The next thing I am now listening to the operator whereby I would have to rate a service !!! I was fuming! Couldn't believe what had just happened. This is just frustrating as I am unemployed and I cannot receive job alerts on emails so that I can apply. To find such bull from a consultant! I have been a loyal customer for more than 15 years never ported or whatsoever and I receive this.<br> <br> Now if my BIS will function on a Saturday what will happen to all the days that I have paid for and never received the service worse of all receive such bad customer service???