BAD CUSTOMER SERVICE

I have since October 2019 been trying to cancel two contracts out of my 3. Still to date they are active and billing me, I have been into the stores they are unable to help, I have spent i have no idea how many hours on the phone to to the call center, still the two contracts are still not canceled or even a reference number, i have all the names. This type of service should be investigated buy radio and Carte Blanche, as they are very reedy to take your money and give no service in return how are they keeping clients, I guess like me me we need a phone so we keep signing up..............