Bad customer service

Good day <br> <br> I called your call centre this morning I spoke to Keke who couldn't assist me and I did understand, then I requested to speak her manager she then gave me to Gugu. I spoke to Gugu and she also couldn't assist.<br> <br> I only wanted the reactivate my services as I had made a payment of R790.00. Gugu told me my payment is not reflecting so she cant reactivate my services I then requested to speak to her manager that's when she left me on hold for over 20 minutes. Instead of her coming back she later transferred me to some department where I spoke to Priscilla and she told me that my payment was reflecting.<br> <br> until now as I write this my phone is still not reactivated. I know Vodacom has a very bad service but lately its extremely bad whereby even management would put someone on hold for such and long time and never have a decency of coming back insteat pass the buck. YOU SO BAD Gugu you don't really belong there.