LR
Lebo R
1 reviews | Active since Sept 2015
01 Sept 2015, 11:06
Bad customer service
I have been trying to get a query resolved with Vodacom for 3 days and nothing is being done.<br> I have requested them to call me but I. Get SMS with instructions on what to do but still not helping with my query <br> I have various reference number <br> A1-X8SU-C5136W and latest A1-X8TF-PYS3C3 <br> I have been explaining that the *111# service was not working properly on Sunday and bought data thinking my requests where not recieved only after calling I requested my data be reversed which I was told it's possible..<br> Now to get help is far worse them me.<br> <br> I need someone to help and call me from Vodacom.<br>
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Vodacom's replyOfficial
01 Sept 2015, 11:17Hello Lebza1405,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Vodacom's reply01 Sept 2015, 11:17
Official
Hello Lebza1405,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM