MM
Monki M
1 reviews | Active since Jun 2017
09 Oct 2020, 11:47
Bad customer service
I have 2 contracts with Vodacom of which 1 of them ended last month . I have sent them e mails to cancel it but they didn't cancel instead they have just sent me a statement and billed me for the cancelled contract , please let them send me the new statement with the correct amount to pay end of the month .
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Vodacom's replyOfficial
09 Oct 2020, 14:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Oct 2020, 14:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team