Bad customer service

Calling their call center is a nightmare. They never listen when you tell them what your problem is and are not equipped to deal with your issues. When ask to speak to a supervisor oh my word you would think you ask to speak to the President. They say they will call you back but never do. This call center is an excuse for Vodacom management not to get involved with their clients but they need to remember it’s the very clients that they don’t give good service that keeps them in the job they have. Shame on Vodacom for their lack of good customer service. Shame on the call center lady Nonhlanhla and her supervisor Sweetness who did not even both to contact me.