Bad Customer Service

Good morning,

A consultant contact me for an upgrade on my Wi-fi 120 G contract that expire in November 2021, but when I received the information on the 22 April 2021, it was complete a new contract *** / 50 g for a 3 year period. I contact them back on the 24 April 2021and advice to cancelled the contract because of false information that was give to me, and Ram pick the equipment up from me on the 6 May 2021. Vodacom debit my account with the amount of R119.70 and charge me a further R100.88 in April because I return the debit order for April 2021, and they charge me for May 2021??? I contact Vodacom yesterday and the consultant was so rude over the phone and inform me that my debit order is cancelled??? What happen to Customer Service Vodacom, I am a customer since 11 November 1997, and every month you debit my account for what I owned to you, but because I return One debit order, know you blacklist me according to your consultant????