AE
Abdullah E
1 reviews | Active since Jun 2020
29 Jun 2020, 16:26
Bad customer service
After my last review I received a mail from Vodacom on the 26 June 20 at 7.30am stating they have seen my complaint and that a consultant will be in touch with me. Two complete working days has past and there were no contact from Vodacom. No email or phone call to find out how they can assist in their mistakes. Clearly Vodacom do not care about their customers especially if you rate them as a bad company.
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Vodacom's replyOfficial
30 Jun 2020, 07:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Jun 2020, 07:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team