MA
Maanda A

1 reviews | Active since Jan 2019

19 Sept 2019, 14:44

Bad customer service

I cancelled my contract with vodacom in April 2018, till this day i am still getting calls from Attorneys telling me my vodacom account has been handed over to them for collection. I sent numerous emails to vodacom's cancellation department with proof of payments to indicate i paid of my contract and want it cancelled but it never got done

0
Replies (1)
Vodacom
Vodacom's reply20 Sept 2019, 07:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team