BAD CUSTOMER SERVICE

It is a month now. A month. I am fed up. Not only am I getting ignored by Twitter guys but no has bothered to call us re our booster! We cannot use our phones indoors due to the booster not working. I am not interested in any excuses now. My Mother is elderly & has to go outside to use her mobile. IF THERE IS AN EMERGENCY SHE CANNOT MAKE A CALL!!!!!!!! Not ideal! I’m beyond angry now as I have been asking Vodacom for a month to please see to our booster. We also run a hospitality business which means our guests cannot get hold of my Mom or myself when I am there. This need to be a priority now. I am extremely disappointed in Vodacom because this is not the level of service I expect. What has happened to you guys? You simply do not care??!