Bad Customer Service

I was contacted by Vodacom to inform me about some changes in regards to the package that I have with them. While discussing the issue with their service representative, and simply informing her I am not interested in signing a new 2 year contract with their organization, because they made some package changes, she simply slams down the phone while I am still trying to respond to her.

She does not even have the courtesy to end the call in a polite manner. If this is the way Vodacom treats it's customers, it is maybe time to look for a new Service Provider......