1 reviews | Active since Oct 2017
Bad customer service
Good day,
Firstly Vodacom sends a bulk email to customers that app**** for a contract I'm sure this is against the POPi act to do that. Now all these people have my email address and know that I've placed an order with Vodacom. Secondly the agent phoned me and confirmed that the order will be delivered in 3 to 7 working days. When I completed the order online it said that I would wait up to 6 weeks for stock it doesnt say what stock is not in but I was prepared to wait the 6 weeks . Is Vodacom contradicting themselves now or dont they want to assist customers...
Kind regards Victor
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,